15 Questions Homeowners Must Ask a Property Management Company in Miami – Part 1
In this three part blog series, we’ll cover the 15 critical questions to ask when choosing a property management company. The core business of a property manager is managing properties. This sounds logical, but it’s easily overlooked. By selecting an effective, efficient and reputable management company, you’ll remove your stress and increase your profits. Today, we are starting with the first five questions that you want to ask during the interview.
1. How long have you been managing properties?
2. How many properties do you manage?
Some companies have on-site managers who manage lots of doors, but few properties. These companies don’t typically have the experience to make the decisions that positively impact your property. You want a firm that manages enough properties to know what they’re doing but not so many that you become just a number.
3. Do you have a company website and can I see it?
A management company should utilize technology well, and a website is the minimum requirement. When you look at the site, it should be informative, professional and showcase the properties.
4. How many people are on your team?
You don’t want to work with a one person shop. That can require a trade-off between accounting functions and showing functions. In addition, small offices can sometimes lack the resources that are needed to immediately address a problem, and as a result the small problem can become a big one.
5. Can I get three references from owners you work with?
Any reputable company should have success stories, and a good property management company will be willing to share them.
Eddie Miller, Partner of PPM, is the Past-President of the SE Florida Chapter of the National Association of Residential Property Managers. NARPM® promotes the high standards of business ethics, professionalism and fair housing practices. The Association has a structured educational program and certifies its members in the quality standards of the residential property management industry.
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