Tenant SMS Privacy Policy

Last Updated: July 15, 2026

At Pristine Property Management LLC (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or opt in to receive text messages from us.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, email address, mailing address, and mobile phone number.

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services.
  • Communicate with you regarding your account, property, maintenance requests, or other inquiries.
  • Send transactional or promotional text messages, only if you have explicitly opted in.
  • Improve our services and customer experience.

3. SMS Text Messaging & Mobile Privacy

We value your privacy regarding our SMS/text messaging program.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are strictly confidential and will not be shared with or sold to any third parties under any circumstances, excluding downstream aggregators and providers necessary to deliver our text message services.

Message frequency varies depending on your interactions with us. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us using the information provided below.

4. How to Opt-In (Consent)

You may consent to receive text messages from us by:

  • Completing one of our online forms and voluntarily checking an unchecked SMS consent box; or
  • Opting in through another method made available by us, such as texting a designated keyword to our phone number.

By opting in, you agree to receive transactional and/or promotional text messages from Pristine Property Management LLC. Message frequency varies. Message and data rates may apply.

5. How to Opt-Out

You can cancel the SMS service at any time by replying STOP to any text message you receive from us. After you send STOP, you will receive a confirmation message indicating that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt in again.

6. Contact Us

If you have any questions or comments about this Privacy Policy, please contact us:

Pristine Property Management LLC
Email: admin@pristinepm.com
Phone: (305) 400-4842
Website: https://www.pristinepm.com